Refund policy
All sales are final. We do not accept returns, exchanges, or offer refunds once a purchase has been completed. This policy applies to all orders, including magnets by Clovermags.
We are not responsible for packages that are lost or stolen during transit. Orders will not be replaced or refunded under these circumstances.
Order Errors
If there is an error on our part with your order, please contact us directly within 48 hours, and we will be happy to make it right.
Damages and Issues
Please check your items when they arrive and contact us within 48 hours if the item is defective, damaged or if you receive the wrong order. We will evaluate the issue and provide a replacement at no additional cost to you, including covering the shipping fee. If your shipment is suspected to be lost, please reach out to the shipping carrier to initiate a search or trace request.
Order Changes
Once placed, orders are considered final. Customers may contact us to request a change, and at our discretion, we may allow and process such changes. However, we cannot give customers a guarantee that their request will be processed.
Acknowledgment
By making a purchase, you acknowledge and agree to these terms.